Shipping & Delivery Policy
1. Shipping Coverage
We currently ship across India, covering major metros, Tier II, and Tier III cities.
International Shipping: Currently, we only ship within India. Stay tuned as we look to expand globally.
2. Shipping Charges
- Free Shipping: We offer FREE shipping on all orders above ₹1,500.
- Cash on Delivery (COD): An additional convenience fee of ₹50 is applicable.
3. Delivery Timelines
We strive to get your order to you as quickly as possible:
- Processing Time: Orders are typically processed and dispatched within 24–48 hours of placement (excluding Sundays and Public Holidays).
- Estimated Delivery Time:
- Metros: 3–5 business days.
- Rest of India: 5–7 business days.
- Delays: While we aim for on-time delivery, delays may occasionally occur due to extreme weather, festive peaks, or regional restrictions.
4. Order Tracking
Once your order is dispatched, you will receive a confirmation via WhatsApp, Email, or SMS containing your tracking number and the link to our courier partner’s website.
5. Delivery Process & Attempts
- Verification: For high-value orders or COD, our team may call or WhatsApp you to confirm the order before dispatch.
- Attempts: Our courier partners will attempt delivery up to 3 times. If delivery is unsuccessful after these attempts, the package will be returned to our warehouse (RTO).
- RTO (Return to Origin): In case of an RTO, we can reship the item for an additional shipping fee or issue a refund (minus original shipping costs) once the package reaches us.
6. Damaged or Missing Packages
If you receive a package that is tampered with or damaged, please:
- Do not accept the delivery.
- Take a photo or video of the package.
- Contact us immediately at hello@kindervogue.shop or WhatsApp +91-9217183868.
7. Contact Information
For any shipping-related queries, reach out to us:
- Phone/WhatsApp: +91-9217183868
- Email: hello@kindervogue.shop
Shipping & Delivery Policy
1. Shipping Coverage
We currently ship across India, covering major metros, Tier II, and Tier III cities.
International Shipping: Currently, we only ship within India. Stay tuned as we look to expand globally.
2. Shipping Charges
- Free Shipping: We offer FREE shipping on all orders above ₹1,500.
- Cash on Delivery (COD): An additional convenience fee of ₹50 is applicable.
3. Delivery Timelines
We strive to get your order to you as quickly as possible:
- Processing Time: Orders are typically processed and dispatched within 24–48 hours of placement (excluding Sundays and Public Holidays).
- Estimated Delivery Time:
- Metros: 3–5 business days.
- Rest of India: 5–7 business days.
- Delays: While we aim for on-time delivery, delays may occasionally occur due to extreme weather, festive peaks, or regional restrictions.
4. Order Tracking
Once your order is dispatched, you will receive a confirmation via WhatsApp, Email, or SMS containing your tracking number and the link to our courier partner’s website.
5. Delivery Process & Attempts
- Verification: For high-value orders or COD, our team may call or WhatsApp you to confirm the order before dispatch.
- Attempts: Our courier partners will attempt delivery up to 3 times. If delivery is unsuccessful after these attempts, the package will be returned to our warehouse (RTO).
- RTO (Return to Origin): In case of an RTO, we can reship the item for an additional shipping fee or issue a refund (minus original shipping costs) once the package reaches us.
6. Damaged or Missing Packages
If you receive a package that is tampered with or damaged, please:
- Do not accept the delivery.
- Take a photo or video of the package.
- Contact us immediately at hello@kindervogue.shop or WhatsApp +91-9217183868.
7. Contact Information
For any shipping-related queries, reach out to us:
- Phone/WhatsApp: +91-9217183868
- Email: hello@kindervogue.shop